Blanca makes a phone call to an apartment complex inquiring about the rent....

Blanca: Hello. I'm calling about the apartment you advertised.

Manager: Yes. What kind of apartment are you interested in?

Blanca: I'm interested in a one-bedroom. Do you have any available?

Manager: Yes. I have one. When do you need it?

Blanca: Sometime around next week. What can you tell me about this apartment?

Manager: Well, it's a one-bedroom apartment. The monthly rent is $650, with a $300 security deposit. You pay electricity only. Gas and water is included. Both the heat and stove are gas. You'll be assigned a sheltered parking space at no extra charge. And...that's probably it.

Blanca: Sounds good. May I come over tomorrow to take a look?

Manager: Sure. What time would you like to come?

Blanca: How about 10 AM? Manager: Good. May I have your name, please?

Blanca: My name is Blanca. Manager: Blanca. I'll see you tomorrow.

Calling to Get a Reservation

1
A: Hello, I’d like to reserve a hotel room.
B: That should be no problem. May I have your full name, please?
A: My name is John Sandals.
B: Hello, Mr. Sandals. My name is Michelle. What days do you need that reservation, sir?
A: I’m planning to visit New York from Friday, April 14 until Monday, April 17. 
B: Our room rates recently went up. Is that okay with you, Mr. Sandals?
A: How much per night are we talking about?
B: Each night will be $308.
A: That price is perfectly acceptable.
B: Wonderful! Do you prefer a smoking or nonsmoking room?
A: Nonsmoking, please.
B: Next question: Is a queen-size bed okay?
A: That sounds fine.
B: Okay, Mr. Sandals. Your reservation is in our computer. All we need now is a phone number.
A: Certainly. My phone number is 626-555-1739.
B: Thank you, Mr. Sandals. We look forward to seeing you in New York!

Receptionist : Hello, Marriott Hotel, how may I help you? Nancy : Hi. I'd like to make a reservation. Receptionist : Just a moment. OK, for what date? Nancy : July 25th. Receptionist : How many nights will you be staying? Nancy : 2 nights. What's the room rate? Receptionist : 75 dollars a night plus tax. Would you like me to reserve a room for you? Nancy : Yes please. Receptionist : Your name? Nancy : Nancy Anderson. Receptionist : Miss Anderson, how will you be paying? Nancy : Visa. Receptionist : Card number please. Nancy : 4198 2289 3388 228. Receptionist : Expiration date? Nancy : 1/9/2012 Receptionist : OK, You're all set. We'll see you on the 25th.